Report a listing

Tell us about a listing that is wrong or unsafe. Anything about safety is handled the same day and the listing comes down while we check, not after.

You do not need an account to send a report.

Which listing?

If you came here from a listing we fill this in for you.

What is wrong?

Somebody asked me for money before a visitTreated as urgent, same dayThe person I met was not the owner or the wardenTreated as urgent, same dayI felt unsafe at this hostelTreated as urgent, same dayThe rent or the deposit is wrongChecked within a weekThe photos are not this buildingChecked within a weekThe hostel has closedChecked within a week

What happened

Dates, amounts and what was said are what let us act. We do not need your full name to act on a safety report.

Your email (optional)

Only so we can come back to you if we need one more detail. It never reaches the hostel.

The owner is never told who reported them

We tell them what was reported so they can answer it, never who reported it. If you are in immediate danger call 15 for police or 1122 for rescue. Hostello is a directory and cannot help in the moment.

Would rather email?

team@xaviot.com

Email Hostello about the site, a listing or a safety report.

0318 4308493 WhatsApp

That number reaches Hostello, not a hostel. Owner numbers are on each listing and nowhere else.

A report you send here reaches the same people. It is never shown publicly, and it never appears on the listing or anywhere in the reviews.